Shipping Policy
Dispatch & Delivery
All orders are shipped directly from our office in Navi Mumbai, Maharashtra – India, through reliable courier partners to ensure safe and timely delivery.
Please allow the following estimated delivery times from the date of order confirmation:
- Within India: 3 to 7 business days
Delivery times may vary slightly depending on your location, courier service availability, and external factors such as weather conditions or festive seasons.
Delivery Schedule
Orders are delivered Monday to Saturday, between 9:00 AM and 8:00 PM (excluding public holidays).
A signature will be required upon delivery to confirm receipt.
If you are unavailable at the time of delivery, please arrange for an alternative recipient such as a family member, friend, neighbor, or colleague to accept and sign for the package on your behalf.
Order Tracking
Once your order is shipped, you will receive an email or via tracking ID with tracking details. This allows you to easily monitor the shipment status of your Montiér men’s watch until it reaches your doorstep.
Packaging & Handling
Every watch is packaged with great care in a premium protective case and secure outer box to ensure it reaches you in perfect condition. Our team at Montiér pays close attention to detail to deliver a flawless unboxing experience for every customer.
Damage & Shortage Claims
Montiér is not responsible for damage after delivery.
All claims for shortages, damages, or incorrect items must be reported to our Customer Service team on the same day of delivery via WhatsApp
Please include the following details:
- Your Order ID
- A brief description of the issue
- Photographs of the damaged or incorrect item and its packaging
Delays
While we make every effort to ensure smooth delivery, occasional delays may occur due to unforeseen factors such as courier network issues, weather disruptions, or local restrictions. We appreciate your patience and understanding in such situations.
Contact Us
For any shipping-related queries or concerns, please reach out to our Customer Service team:
Call us at +91 9869646467
Reach out to us via WhatsApp
Montiér is committed to delivering high-quality men’s watches in India with dependable service and attention to detail, ensuring your timepiece arrives safely and elegantly, every time.
